Policies

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

Delivery Coverage & Rates

We deliver to all ZIP codes supported at checkout. Delivery fees are automatically calculated during checkout based on your delivery area.

Same-Day Delivery

Order anytime! All orders placed are processed and delivered on the same day during our standard business hours, 9:00 AM – 6:00 PM].

If the Recipient is Not Available

To ensure your flowers are delivered safely when no one is available, our driver will handle the delivery using one of the following options:

• Safe Drop-off: Leave the arrangement in a secure, covered spot at the property (weather permitting).

• Direct Contact: Call or text the recipient to coordinate a safe hand-off or confirm where to leave the delivery.

Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.